Getting to 3 Million Bug Reports (Ep. 11)

This week at Jam, our users hit 3 million Jams created! It’s an important milestone, so we’re planning something special for No. 3M. And we’re thinking about the next 3 million—as we build out Jam’s first growth team.

In this episode we discuss:

(00:14) Dani reveals how close we are to 3M Jams & the email we’re planning to send

(02:43) Learnings from PLG greats & how they apply to growing Jam

(06:39) Ian’s videos for welcome emails, onboarding & more—it just makes sense!

(12:11) How we’re setting up Jam’s growth team

(14:00) Irtefa discusses a recent customer call & opportunities to make our users’ lives better

(15:12) Why Dani prioritizes product sense over growth experience for growth team hires

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